Managed IT for dispatch and back office
24/7 monitoring, helpdesk, patching, and a real engineer who answers the phone when dispatch is offline at 2am. No outsourced ticket queues, no scripts.
Learn moreManaged IT Services for Trucking and Logistics Companies in California
On the 101 and 152 between Salinas and the Bay, freight does not wait for an IT ticket. A dispatch system that goes down costs revenue by the hour. A driver who cannot sign into the ELD is parked. A customs broker whose ACE filing fails at 4pm is shipping nothing across the border tonight. Ghosxt runs the IT stack that keeps small-to-mid trucking, logistics, and customs operators on the road, on time, and audit-ready. DoD-cleared engineering, transparent pricing, no outsourced helpdesk. See our Salinas IT support hub for the broader Monterey County picture.
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Transparent managed IT pricing is published upfront, so you know the range before booking.
What we do for trucking and logistics companies
Trucking IT is not generic IT. The endpoints move, the network changes by the mile, the regulators show up unannounced, and a one-hour outage in dispatch is a different kind of bad than a one-hour outage in a law office. Below is what we actually do, written for fleet operators, not for marketing departments.
Cybersecurity for fleet endpoints
EDR, MFA, mobile device management, forced disk encryption, immutable backups. Built for shared driver tablets, dispatcher laptops, and a back office that has to survive a stolen device or a ransomware attempt.
Learn moreFleet and dispatch system uptime
TMS, route optimization, EDI integrations, and the network plumbing that keeps them all reachable from the yard, the road, and the cloud. Redundancy on the connections that matter.
Learn moreELD and HOS workflow support
Driver-app sign-in, single sign-on, retention of DVIRs and HOS records, and clean integrations with Samsara, Geotab, Motive, Omnitracs, and the smaller ELD vendors. We do not resell ELDs. We make yours work.
Learn moreC-TPAT cybersecurity compliance
CBP-aligned cybersecurity controls and documentation for importers, exporters, carriers, and customs brokers. Validation-ready, not slideware.
Learn moreCross-border data exchange
Customs broker portals, ACE and AMS filings, secure document handoffs with Canadian and Mexican counterparts. Encrypted in transit, retained where the regulator expects to find it.
Learn moreCompliance frameworks we help trucking companies operate inside
Trucking is one of the most regulated industries we work in. A small carrier can be inside three or four overlapping compliance programs without realizing it. We are not auditors, but we run the IT side of every one of these every day.
C-TPAT cybersecurity criteria
If you ship across the U.S. border or contract with a C-TPAT-validated importer, the cybersecurity section of the minimum security criteria applies to you. That means documented access controls, password policy, MFA, data backup, monitored networks, and an incident response plan that has actually been written down. Our C-TPAT compliance page walks the whole thing.
FMCSA recordkeeping windows
HOS records retained for six months. DVIRs for three. Driver qualification files for the length of employment plus three years. The IT side is making sure those records survive a server failure, a ransomware attempt, or a careless deletion, and that they can be produced quickly during an audit or a roadside investigation.
Cyber-insurance MTTP requirements
Renewal questionnaires for fleet operators are getting sharper. Carriers ask about mean time to patch on critical CVEs, MFA coverage, EDR deployment, and backup immutability. We answer those questions for our clients with a measured number, not a guess. That is the difference between a renewal at the same rate and a renewal at a 40% premium hike.
PII and payment data for owner-operator settlements
Owner-operator and 1099 driver settlements pull W-9 data, bank routing information, IFTA filings, and IRP records. That is regulated PII and regulated payment data sitting in the AP folder. We treat it as such, with role-based access, encryption, and detection on the inbox where the wires get authorized.
Cross-border data residency
If your operation moves freight into Mexico or Canada, some of your data is going to live on servers and inboxes outside the U.S. We map where it lives, who can reach it, and what the contract requires, so a cross-border audit does not turn into a discovery exercise.
A DoD-cleared engineering background brings the documentation and audit discipline a trucking compliance program actually needs. The same controls that pass a federal contracting audit pass a CBP validation, an FMCSA review, and a cyber-insurance renewal, with the paper trail intact.
Common IT problems we see at trucking companies
Four anonymized examples from real client work on the Central Coast. Names, locations, and specifics are removed; the patterns are exactly what we run into.
Dispatch dark at 2am
A regional carrier called because their dispatcher could not reach drivers across the West. The "redundant" internet connection had not been tested in six months and the cellular failover SIM had been deactivated for non-payment after a billing email landed in a former employee's mailbox. We rebuilt the failover that night, set up monthly automated failover tests, and rerouted billing notifications to a shared inbox that does not disappear when a person leaves.
AP wire-fraud, two payments already gone
A customs broker had an attacker-installed inbox rule silently forwarding invoices to an external address. The attacker waited three weeks, then sent a lookalike email asking for a new wire-routing instruction. Two payments cleared before anyone noticed. We rebuilt the affected mailboxes from scratch, enforced MFA on every account, deployed a real-time detection for new forwarding rules, and rewrote the AP wire process so a similar attempt cannot succeed without a phone-call confirmation to a known number.
TMS down during peak shipping season
A produce hauler running a five-year-old single-server TMS lost the box mid-week during harvest. Restoring took 12 hours because the most recent backup had failed silently for two months. We migrated them to a redundant configuration, set up tested cutover procedures, and instrumented backup health so a silent failure now pages someone within the hour.
Stolen driver tablet, 800 miles from the yard
A driver left a tablet at a truck stop. It had the dispatch app, customer load board, and an open VPN profile. We remotely wiped the device, rotated credentials, and rolled out mobile device management with forced encryption to the rest of the fleet. The replacement device was online inside an hour. The lost device became a brick.
"We've had the pleasure of partnering with Ghosxt for the past three years. Ulises has provided consistent, personalized IT support, enhanced our cybersecurity, and helped us meet high-level compliance standards. He's a true partner who takes time to explain, support, and find the right solutions."
Transportation client, three-year Ghosxt partner
Sub-industries we serve in trucking and logistics
- Long-haul carriers
- Regional and last-mile fleets
- Reefer and cold chain
- Produce haulers feeding Salinas Valley distribution centers
- Customs brokers and freight forwarders
- Warehousing and 3PL
- Owner-operator dispatch services
- Drayage and intermodal short-haul
Trucking IT glossary
If you have run a fleet for any length of time, none of these are new. If you are the office manager or the owner's spouse who suddenly inherited the IT side, this is the short version.
- ELD
- Electronic Logging Device. The device or app that records a commercial driver's hours of service. FMCSA-mandated for most carriers.
- HOS
- Hours of Service. The federal rule set that limits driving and on-duty time. ELDs enforce it automatically.
- DVIR
- Driver Vehicle Inspection Report. A daily pre- and post-trip check-in on the truck's condition. Retained for at least three months.
- FMCSA
- Federal Motor Carrier Safety Administration. The federal agency that regulates commercial motor vehicles in interstate commerce.
- TMS
- Transportation Management System. The software that runs dispatch, billing, document scanning, and load tracking. Usually the most critical single piece of software in the operation.
- EDI
- Electronic Data Interchange. The standardized data format used to send load tenders, status updates, and invoices between fleets, brokers, and shippers.
- 3PL
- Third-Party Logistics. A company that handles logistics on behalf of a shipper, often running both trucks and warehouses.
- C-TPAT
- Customs-Trade Partnership Against Terrorism. U.S. Customs program for trade security. Validation includes specific cybersecurity criteria.
- ACE / AMS
- Automated Commercial Environment and Automated Manifest System. The U.S. Customs filing systems for cross-border freight.
- Reefer telemetry
- Real-time temperature and door-sensor data from refrigerated trailers, transmitted via cellular. Loss of the data stream during a temperature excursion is a real problem.
Service area along the 101 and 152 corridor
Our home base is Salinas. We work with trucking and logistics clients across the Central Coast and the South Bay. On-site response on the corridor is fast because we live on it.
Free IT and compliance assessment for your trucking business
30 minutes with a DoD-cleared engineer. Walk away with a clear picture of where your IT and compliance posture stand, plus a written punch list of what to fix first. No sales script, no obligation.
Book your free assessmentFAQs about IT services for trucking companies
Can you support our ELD vendor (Samsara, Geotab, Motive, Omnitracs)?
Yes. We routinely integrate with all major ELD platforms for driver-app sign-in, single sign-on, retention of DVIRs and HOS records, and making sure the back-office side (TMS, dispatch, accounting) talks to the ELD vendor's APIs reliably. We do not resell ELD hardware; we manage the IT environment that surrounds it.
We have C-TPAT validation coming up. Can you help?
Yes. Our C-TPAT compliance services page covers the cybersecurity criteria in detail. For trucking and logistics specifically, we cover the IT documentation, access controls, password policies, and data-protection requirements CBP asks about during validation, and we provide the audit trail that survives a real review.
How do you keep dispatch software up during a network outage?
Layered. Most small fleet operators get one ISP and call it a day. We add a second uplink (cellular failover or a second wired ISP), put the dispatch system on equipment that auto-fails over, and make sure your driver and customer-facing portals stay reachable when one path drops. Dispatch is the heart of the operation; it should not run on a single point of failure.
We have drivers across multiple states. Can you support remote endpoints?
Yes. Driver laptops and tablets are some of the trickiest endpoints in any environment because they live offline often, connect to shared cellular networks, and get used by different people. We deploy MDM, endpoint detection and response, forced disk encryption, and conditional access so a lost or stolen device is contained, not catastrophic.
We had a wire-fraud attempt against accounts payable. Can you prevent this?
Yes. Wire fraud against trucking AP is one of the most common attacks we see. The pattern is consistent: an attacker compromises an inbox, installs a hidden forwarding rule, watches for an invoice, then sends a lookalike email asking for the wire to go to a new account. We block the pattern at multiple layers: MFA on every mailbox, conditional access rules, automated detection of forwarding rules, banking process changes (out-of-band verification), and ongoing security awareness training for AP staff.